Club 24 Employee Description
Responsibilities of All Positions
• Support and articulate Club 24 mission statement
• Maintain Healthy Way of Life
• Adhere to company policies and procedures
• Ensure cleanliness of the club using all 5 senses:
• Sight to ensure club is neat and orderly
• Sound to ensure music/ sound levels are appropriate
• Touch to ensure floors, countertops, etc are clean and dry
• Taste to ensure food & beverages in the café are up-to-standards
• Smell to ensure the club is fresh
Qualifications
• Education:
High School diploma or GED
College degree preferred
• Experience:
Sales experience preferred
Licenses / Certifications / Registration:
None required
Knowledge, Skills, Abilities and Other Characteristics
1. Ability to multi-task and learn quickly
2. Excellent customer service skills
3. Ability to handle and resolve customer conflicts in a professional, tactful manner
4. Ability to build a relationship with members
5. Comfortable working with all age groups
6. Ability to operate a personal computer and office software
7. Knowledge of standard office procedures
8. Ability to promote, sell and close sales contracts
9. Excellent communication, listening and interpersonal skills
10. Ability to build relationships with members
11. Excellent customer service skills; energetic, enthusiastic and motivational
12. Knowledge of fitness, cardiovascular training, nutrition, program design, and exercise techniques
13. Demonstrate exercises and adjust machine weights, free weights and cardiovascular equipment
14. Strong leadership skills
15. Outstanding promotional skills
16. Excellent physical fitness, professional manner and discretion
17. Awareness of potential injuries and ability to handle emergencies
18. Excellent time management and organizational skills
19. Ability to multi-task and learn quickly
20
. Ability to operate a computer and office software, Microsoft Word and Excel
Physical / Mental Requirements and Working Conditions
Work is performed primarily in a fitness club setting. This position is required to regularly:
1. Sit, talk and hear
2. Use hands to finger, handle or feel
3. Read, write, type and comprehend text
4. Effectively communicate and interact with others
5. Use reasoning and solve problems through deduction